Taskville Privacy Policy

Last updated: May 9, 2026

TaskVille, Inc. ("TaskVille," "we," "us," or "our") operates the TaskVille platform at taskville.co (the "Service"). This Privacy Policy explains what information we collect, how we use it, who we share it with, and what choices you have.

By using the Service, you agree to the collection and use of information as described in this Privacy Policy.

1. What We Collect

1.1 Account Information

Name, email address, and password (stored as a cryptographic hash).

Company name and industry (provided during onboarding).

Profile image and avatar.

Authentication method (email/password or Google OAuth).

1.2 Usage Data

Messages and interactions with AI agents, including agent-generated responses, files, and outputs.

Energy and Diamond transactions (consumption, allocation, and balance).

Project and task data you create within the platform.

Agent configurations, custom agent setups, and custom tool definitions.

Schedule and automation settings.

Page interactions, feature usage, and in-app navigation patterns.

1.3 Documents and Files

Files you upload to the Service (documents, images, spreadsheets, etc.).

Files generated by AI agents on your behalf.

Links to third-party documents you connect (e.g., Google Docs, Google Sheets). We access linked documents only per your sharing settings with the third-party provider.

1.4 Agent Memory and Context

Conversation history and context used by AI agents to maintain continuity.

Semantic embeddings derived from conversations for retrieval-augmented generation (RAG).

Project notes and profile-level facts stored by agents to personalize their responses.

1.5 Payment Information

Subscription plan, billing cycle, and transaction history.

Invoice records and Stripe charge IDs.

TaskVille does not store full credit or debit card numbers. All payment processing is handled by Stripe, Inc. pursuant to their privacy policy and PCI DSS compliance.

1.6 Device and Log Data

IP address, browser type and version, operating system.

Timestamps of access and interactions.

Referring URLs and pages visited.

1.7 Cookies and Local Storage

Essential cookies for authentication, session management, and security.

Local storage entries for user preferences (e.g., UI theme selection).

Optional analytics cookies where applicable.

2. How We Use Your Data

We use the information we collect to:

Provide and operate the Service: Power AI agent interactions, process messages, generate files, execute scheduled tasks, manage projects, and maintain agent memory and context.

Manage billing and subscriptions: Process payments via Stripe, generate invoices, manage energy and diamond balances, and prevent fraud.

Improve the Service: Analyze aggregate usage patterns to improve features, performance, reliability, and user experience. We do not use your individual content to train third-party AI models.

Secure the platform: Detect and prevent unauthorized access, abuse, fraud, and security threats. Enforce our Terms of Use and acceptable use policies.

Communicate with you: Send transactional emails (account verification, password resets, billing receipts), service announcements, and product updates. You may opt out of non-essential communications at any time.

Provide customer support: Respond to your inquiries, troubleshoot issues, and resolve disputes.

3. AI Processing and Third-Party Models

3.1 How Agent Processing Works

When you interact with an AI agent, your messages and relevant context (project data, files, agent memory) are sent to third-party large language model (LLM) providers via API for processing. Currently, TaskVille routes AI requests through OpenRouter, which connects to models from providers including Google (Gemini), OpenAI, DeepSeek, and others.

3.2 What Is Sent to LLM Providers

Your message text and relevant conversation history.

Agent system prompts (role, personality, tools).

Relevant project context, file contents, and agent memory as needed to fulfill your request.

3.3 Data Handling by LLM Providers

We use LLM providers via their API services, which generally do not retain or use input/output data for model training. However, each provider's data handling practices are governed by their own privacy policies and terms of service. We encourage you to review the privacy policies of OpenRouter and the underlying model providers.

4. Third-Party Services and Integrations

4.1 Service Providers

We share data with third-party service providers as necessary to operate the Service:

Stripe, Inc.: Payment processing. Stripe handles all card data per their PCI DSS-compliant privacy policy.

Bubble.io: Frontend hosting and application database.

Supabase: Persistent agent memory, semantic embeddings (pgvector), and document storage.

n8n: Workflow orchestration and backend automation.

OpenRouter: LLM API routing for AI agent processing.

Composio: MCP tool integrations and external service connections.

4.2 User-Connected Integrations

When you connect third-party services through MCP integrations (e.g., Gmail, Google Calendar, Instagram, Slack, HubSpot), your agents may access and interact with those services on your behalf. The data exchanged with these services is governed by your sharing settings and the third-party provider's terms and privacy policies. TaskVille acts as an intermediary and does not store credentials for connected services beyond what is required for the active connection.

4.3 Legal and Compliance

We may disclose your information if required by law, regulation, legal process, or governmental request, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a legal claim.

5. Data Retention

Account data: Retained while your account is active and for a reasonable period thereafter, or as required by law for billing, tax, and legal compliance purposes.

Conversation and agent memory: Retained while your account is active. Conversation history and semantic embeddings are deleted when you delete the associated project or close your account.

Files and documents: Retained while your account is active. You may delete individual files at any time. All files are deleted upon account closure.

Billing records: Retained as required by applicable tax and financial record-keeping laws.

Log data: Retained for a limited period for security and debugging purposes.

6. Data Security

We implement industry-standard security measures to protect your information, including:

Encryption in transit (TLS/HTTPS) for all data transmitted between your browser and our servers.

Least-privilege access controls for internal systems and databases.

Routine backups and disaster recovery procedures.

Privacy rules at the data layer ensuring users can only access their own records.

No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. If you discover a security vulnerability, please report it to hello@taskville.co.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

Access: Request a copy of the personal information we hold about you.

Correction: Request correction of inaccurate or incomplete information.

Deletion: Request deletion of your personal information by closing your account or contacting us. Note that some data may be retained as required by law.

Data Portability: Request your data in a structured, machine-readable format.

Opt Out: Opt out of non-essential emails and communications through your profile settings or by using the unsubscribe link in any email.

Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time.

Region-Specific Rights

European Union (GDPR): If you are located in the EU/EEA, you have rights under the General Data Protection Regulation, including the right to lodge a complaint with your local data protection authority.

California (CCPA/CPRA): If you are a California resident, you have the right to know what personal information we collect, request its deletion, and opt out of the sale of personal information. TaskVille does not sell personal information.

Mexico (LFPDPPP): If you are located in Mexico, you have ARCO rights (Access, Rectification, Cancellation, and Opposition) regarding your personal data. To exercise these rights, contact us at hello@taskville.co.

8. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at hello@taskville.co and we will take steps to delete such information. Where permitted by local law, accounts for minors between 13 and 18 must be created with the involvement and consent of a parent or guardian.

9. International Data Transfers

Your data may be processed and stored in the United States and other locations where our service providers operate. If you are accessing the Service from outside the United States, your information may be transferred to, stored, and processed in the United States or other jurisdictions that may have different data protection laws than your jurisdiction. We take appropriate safeguards to ensure your data is treated securely and in accordance with this Privacy Policy.

10. Do Not Track

The Service does not currently respond to "Do Not Track" signals from browsers. You may use your browser settings to manage cookies and tracking preferences.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will revise the "Last updated" date at the top of this page and notify you in-app or by email. Your continued use of the Service after any changes constitutes acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy, your data, or your rights, please contact us:

TaskVille, Inc.

Email: hello@taskville.co

Website: https://taskville.co